AV Events Manager (San Francisco) Job at Stripe, San Francisco, CA

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  • Stripe
  • San Francisco, CA

Job Description

Who we are About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The AV Events Team at Stripe is tasked with delivering best in class internal events and post production support at Stripe globally (North America, Europe, Asia) with a primary focus on creating, optimizing, delivering and managing: virtual production events, live events, and video on demand content for all office and remote based employees.

What you’ll do

At Stripe, managers grow teams and inspire them to do their best work. We’re looking for a seasoned leader to take our Audio Visual (AV) Events team to the next level. This is a hands-on role that will continually assess the needs of our fellow Stripes, driving efficiencies and services that improve productivity. The ideal candidate will be a proven thought leader in the A/V arena with a strong customer mindset, leadership and communication skills, and experience with supporting the A/V technology for live events at a large, global corporation.

Responsibilities
  • Be proactive & knowledgeable on relevant technologies and products; and provide an ongoing forward-looking roadmap for our next 2-3 years’ solutions
  • Drive consistent A/V capabilities for meetings and events for our organization, through the creation and distribution of best practices, procedures, and services
  • Maintain a high bar for internal events
  • Create an atmosphere that fosters high performance and collaboration within the organization that emphasizes teamwork and accountability while rewarding initiative, innovation, discipline and operational excellence
  • Develop strong customer relationships. Establish yourself and your team as a trusted advisor/partner
  • Continuously manage customer expectations with regular communications and updates on events, technology strategy, performance concerns
  • Lead, grow, and mentor skilled AV producers, operators and broadcast engineers
  • Set clear goals and directions, and provide regular feedback on team members’ performance
  • Travel to our offices as needed
Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements
  • 5+ years of relevant experience leading a Global AV Technology Team
  • Prior experience delivering technical solutions in high growth environments
  • Experience and comfort interacting with executives and senior leaders
  • Working consistently and effectively in a collaborative environment
  • Strong problem-solving skills
  • A healthy skepticism for the status quo and an unwillingness to settle
  • Experience being a catalyst for positive change in a global organization
  • Experience and comfort interacting with executives and senior leaders
  • Experience empowering the team and leading with empathy and integrity
  • Precise communication skills, both written and verbal
Preferred qualifications
  • CTS and/or CTS-D certification
  • Q-Sys certification
  • Dante certification
  • Experience with QSC and Crestron programming
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Job Tags

Full time, Work at office, Remote work,

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