Job Description

Job Description

Job Description

Now Hiring: Benefit Counselor – Lake Mary, FL (32746)
?? Start Date: September 15, 2025
?? Pay Rate: $19/hour
? Length of Assignment: 4 Months
?? Location: On-site | Lake Mary, FL 32746
?? Shifts Available:
8:00 AM – 4:30 PM EST
9:00 AM – 5:30 PM EST
?? Monday–Friday | No Weekend Hours!

?? Job Summary:
We’re seeking detail-oriented and customer-focused Benefit Counselors to assist employees during open enrollment by guiding them through their employer-sponsored and voluntary benefit options. If you thrive in a fast-paced environment, enjoy helping others, and are committed to providing exceptional service, we’d love to hear from you!

?? Key Responsibilities:
?? Answer incoming calls to support benefit enrollment
?? Guide employees through a consultative benefit selection process
?? Accurately communicate benefit options, eligibility, and processes
?? Navigate internal enrollment systems and tools with ease
?? Document calls and track enrollment activity
?? Resolve inquiries through critical thinking and follow-up
?? Ensure all transactions follow state, carrier, and company guidelines
?? Collaborate with internal teams and contribute to team success

? Qualifications:
• High School Diploma required; Bachelor’s Degree preferred
• 1–2 years of customer service or sales experience preferred
• Bilingual (Spanish/English) preferred
• Excellent verbal and written communication skills
• Proficiency with Microsoft Office and web-based tools
• Strong time management, multitasking, and organizational skills
• High attention to detail and ability to work independently

?? Core Competencies:
?? Communicating with Impact
?? Critical Thinking & Problem Solving
?? Service Orientation

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
- transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
verify.uscis.gov/web/media/resourcesContents/E - Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1070

Company Description

This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.

Job Tags

Temporary work, Work at office, Immediate start, Shift work, Monday to Friday,

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