Job Title: Customer Success Specialist (eCommerce Platform Adoption)
Pay Rate: $30/HR
Duration: 6–12 months (with potential to extend or convert based on business need)
Location: Cary, NC (Hybrid – 3 days onsite, 2 remote)
Work Hours: 8 AM – 5 PM, Monday–Friday
We are looking for a Customer Success Specialist (eCommerce Platform Adoption) to join our team temporarily to drive the successful adoption of our customer-facing digital platforms — primarily our next-generation customer portal and our existing e-commerce parts-ordering platform. This role will act as the frontline “digital concierge” for new and existing customers, removing registration and access friction, delivering live demos, and representing all online services with professionalism and enthusiasm.
Key Responsibilities :
Required Skills & Experience
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