Job Description

Job Description

Job Description

Pay: $20.00 - $20.01 per hour

Job description:

We're Hiring: Tech-Savvy Administrative Assistant / Customer Service Representative

Legal Team | Hybrid | Full-Time | $20/hr | Public Notary Required

Join our compassionate and forward-thinking Legal team as a Tech-Savvy Administrative Assistant / Customer Service Representative . This hybrid role begins with two weeks of onsite training , then transitions to a 3-days-from-home, 2-days-in-office schedule. We’re hiring seven empathetic professionals who are ready to make a meaningful impact in the lives of others through digital estate planning. 6-9 month contract with probability for extension and for hire.

Your Role

• Handle 50 inbound and 50 outbound calls daily, assisting members with plan usage, coverage, eligibility, and digital estate planning.
• Perform online notarizations , verifying identities and guiding clients through sensitive legal processes with care and professionalism.
• Communicate complex, scripted information via phone and video chat with clarity and compassion.
• Mentor new team members and assist with onboarding.
• Conduct follow-up calls to ensure resolution and client satisfaction.
• Provide support with additional administrative and customer service tasks as needed.

What You Bring

• Certified Public Notary (required)
• E-Notary certification (preferred)
• Associate’s degree required , unless you have 5+ years as a Notary with strong customer service experience
• Bachelor’s degree preferred
• Exceptional communication skills with a genuine sense of empathy and patience
• Ability to support clients who may be grieving or navigating emotionally difficult situations
• Strong problem-solving, multitasking, and time management abilities
• High-speed home internet ( minimum 150 Mbps )
• Comfortable using digital platforms and internal systems
• Eligible to obtain Nevada Electronic Notary Public Certification
• Proven history of client service excellence

Compensation & Schedule

• Starting Pay: $20/hr
• Review: Eligible for pay increase after 6 months based on performance and attendance
• Work Hours: Monday – Friday
• 5 openings: 7:30AM – 5:00PM PST (8 hours a day)
• Training Schedule (First 2 Weeks):
• Monday – Friday, onsite

Why This Role Matters

Estate planning is deeply personal. You’ll be helping individuals and families during some of life’s most challenging moments. Your ability to listen, empathize, and guide them through digital notarization with professionalism and kindness will make a lasting difference.

Ready to bring heart and tech together? Apply today and help us redefine compassionate legal support.

Company Description

SkySource Solutions believes in attaining success. We know success is important to our clients, applicants, candidates, and our internal staff and want to be an integral part of that process.
The SkySource Difference: We are not just another staffing firm! We truly care about our candidates long-term success and how we get there together. So the BIG Question is... How do we get there?
Our team of Recruiters come with 5 plus years of industry experience and are not looking to just find you a job. We truly care about your short-term and long-term career goals and understand what's important in making that next career move. We want to understand what you are looking for from a cultural, compensation and benefits perspective.

Apply today and experience the SkySource difference!

Company Description

SkySource Solutions believes in attaining success. We know success is important to our clients, applicants, candidates, and our internal staff and want to be an integral part of that process.\r\nThe SkySource Difference: We are not just another staffing firm! We truly care about our candidates long-term success and how we get there together. So the BIG Question is... How do we get there?\r\nOur team of Recruiters come with 5 plus years of industry experience and are not looking to just find you a job. We truly care about your short-term and long-term career goals and understand what's important in making that next career move. We want to understand what you are looking for from a cultural, compensation and benefits perspective. \r\n\r\nApply today and experience the SkySource difference!

Job Tags

Hourly pay, Full time, Contract work, Temporary work, Work at office, Monday to Friday,

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