Order Entry Clerk Job at American Ring, Solon, OH

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  • American Ring
  • Solon, OH

Job Description

American Ring is recruiting a Full Time Order Entry Clerk who is organized, efficient, and able to work on a team.

Schedule: Monday-Friday- Dayshift

Location : In-Person, Solon, Ohio

Responsibilities:

  • Enter all sales orders into ERP system (Business Central)
  • Daily data entry and management of orders; including coordination of special requests, ship dates, packaging requirements, order confirmations and customer quality requirements.
  • Answer phones and emails.
  • Coordinate with Purchasing Department to maintain inventory levels and communicate customer demand changes.
  • Work with Outside Sales team to resolve outstanding issues, including pricing and inventory conflicts, changes in delivery information and other problems that arise.
  • Notify Quality Control Department of customer blueprint changes, RMA's, PPAP or certification requests.
  • Coordinate customer packaging requirements with Production Department.

Requisites:

  • Proficient with data entry into ERP system.
  • Customer Service Experience.
  • Manufacturing Experience (Fastener Industry) a plus.
  • Demonstrates the ability to understand technical data.
  • Experience with ASNs, data entry and shipping logistics.
  • Ability to work in loud environments.
  • 2+ years of major work experience in similar position or degree is preferred

Critical Competencies:

  • Expected to maintain a 99.65% success rate on orders entered.
  • Personable & clear communicator.
  • Independent thinker & accepting of criticism.
  • Calm under pressure.
  • Problem Solver.
  • Willingness to accept training.
  • Ability be flexible and adapt to changing job and customer requirements.

Physical Requirements:

  • Must be able to sit and work on computer for up to 8 hours a day.

Benefits:

  • 401(k) matching
  • Flexible schedule
  • Medical, Dental and Vision Insurance options
  • Paid PTO & Paid Holidays
  • Parental leave
  • Work/Life Balance

Job Tags

Full time, Work experience placement, Flexible hours, Day shift, Monday to Friday,

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