Job Description

Peer Support Specialist - Mental Health

We have over 300 Peer roles at Telecare. We value this lived experience and this is what we are trying to grow within the organization. We have a career ladder specific to our Peer Workforce.

What You Will Do to Change Lives

Peer Support Specialists engage, inspire, and facilitate meaningful conversations with members served that assist the person to explore, create, and meet their own recovery goals. Peer Support Specialists provide consultation to the team to promote and reinforce Telecare's Recovery Culture as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member's point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. Additionally, Peer Support Specialists respond to critical situations with high level engagement and de-escalation skills which support a least restrictive environment for individuals experiencing an emergency related to a mental health/addiction challenge.

Shifts Available: Full Time; DAYS Shift Hours and Days vary as needed. Schedules may vary based on program needs and individual preferences. Typical shifts are as follows:

1. Morning Shifts: Start between 8:00 AM 9:00 AM and end between 5:00 PM 6:00 PM, depending on start time and lunch break duration.

2. Afternoon Shifts: One required per week, generally 11:00 AM 7:30 PM or 8:00 PM, depending on lunch break.

3. Weekends & Holidays: 9:00 AM 5:30 PM.

4. Weekend Requirement: Staff are required to work every other weekend.

Expected starting wage is $21.10. The full wage range goes up to $22.91. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

What You Bring to the Table (Must Have)

• High School Diploma or GED
• Peer Certification must be maintained throughout employment
• Obtain Certified Peer Counselor (CPC) through HCA prior to hire date and maintained throughout employment and certified by the Department of Health (DOH) as an
• Experience as a beneficiary of the Behavioral Health system of care
• Valid and current driver's license, and personal vehicle insurance with your name listed as a driver.
• Willingness to use your personal vehicle to drive clients to appointments and groups, etc.
• Willingness to use the company vehicle to drive clients to appointments and groups, etc.
• Willingness to use your personal vehicle to attend meetings, etc.

What's In It For You*

• Paid Time Off: For Full Time Employee it is 16.7 days in your first year
• Free CEUs, coaching, and mentorship
• Online University Tuition Discount and Company Scholarships
• Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan

Join Our Compassionate Team

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.

Program of Assertive Community Treatment (PACT) serves individuals with severe and persistent mental illness who also experience difficulties with daily living activities. PACT services are delivered by a group of transdisciplinary mental health staff who work as a team and provide the majority of the treatment, rehabilitation, and support services consumers need to achieve their goals. The PACT team is mobile and delivers services in community locations to enable each consumer to find and live in their own residence and find and maintain work in community jobs rather than expecting the consumer to come to the program. Seventy-five percent or more of the services are provided outside of the program offices in locations that are comfortable and convenient for consumers.

EOE AA M/F/V/Disability

*May vary by location and position type

Full Job Description will be provided if selected for an interview. Peer Employment, Peer Workforce

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

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