Job Description
MMC is hiring for Remote CSR to process State of CA Lifeline accounts.
***** Must live in TX or AZ *****
Start Date: 11/12/2024
Pay Rate:
Work Hours of Operation:
Languages Required (Bilingual Preferred):
Job Summary:
The Client Service Representative (CSR 1) is responsible for providing customer support, responding to inquiries about programs and services, and ensuring customer satisfaction within a contact center.
Key Responsibilities:
Requirements:
Equipment: BYOD (Bring your own device) – Requirements below
****Desktop or Laptop with Intel Core i5 Processor or higher with 8GB Memory (No Celeron or Pentium processors)***
Internet Connection Requirements:
How to Apply
All Required information submitted to your recruiter must be from the desktop or laptop you will be using for WORK. NO EXCEPTIONS!!!
Step # 1. Complete the ISP Speed Test - No mobile hotspots or satellite service - You need to complete this action using the computer you will be working on.
Speed test link:
Step # 2. Please email a screenshot of your computer processor specs.
For those who are not tech savvy– Select the "Windows Key" on your computer and type in the word processor in the search bar and the processor information will come up. ABSOLUTELY NO Celeron/ Pentium – so if THE WORD: Celeron/ Pentium is above it, it's an absolute NO .
Step # 3 . Smart Phone- Please respond either Apple Device or Android to this email
Minimum Requirements: Android or Apple smartphone with working camera and capability of installing applications necessary for daily system login.
Step# 4 Headset – Please respond to the email with a photo of the headset you will be using for work.
Minimum Requirements -Connect to your PC via headphone jack, USB is preferred.
Step # 5 Storage – Please respond to the email with your PC available storage amount.
The minimum required for the position is 30GB free space available.
Step # 6 Place all the screen shots and information required into ONE email and send to: Lbatton@mmcgrp.com for immediate review.
Company Description
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\nWe have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\nMMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\nWe appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at started on your career journey today! Apply to become a part of the MMC Team!\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
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