Job Description

Senior Product Operations Manager II, Deel Engage Senior Product Operations Manager II, Deel Engage Posted: 21/07/2025 EMEA Remote Senior Summary As a Senior Product Operations Manager II, you will play a crucial role in establishing strong connections between our product and user-facing teams. With our talented Product Managers, you will lead the development of new features, improve existing features, and shape the product processes from scratch. Collaborating closely with support, sales, and success teams, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly engage with our users, gaining invaluable insights into their specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts. Responsibilities Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience. Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development. Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way. Drive major company launches and global rollouts, ensuring successful product deployments. Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements. Identify root causes of issues and develop effective solutions to address them. Design and implement complex operational systems and processes to optimize product operations. Qualifications Minimum of 5-7 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams. Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases. Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements. Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions. Strong multitasking skills with the ability to manage multiple priorities simultaneously. Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done. General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage). Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills. Prior experience in a fast-paced, product-driven tech company. Total Rewards Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. Some things you’ll enjoy Stock grant opportunities dependent on your role, employment status and location Additional perks and benefits based on your employment status and country The flexibility of remote work, including optional WeWork access Deel helps tens of thousands of companies expand globally with unmatched speed, flexibility and compliance. Get our all-in-one Global People Platform that simplifies the way you onboard, offboard, and everything else in between. #J-18808-Ljbffr Remoteworldwide

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