Join to apply for the Senior Solutions Consultant role at Zendesk 1 week ago Be among the first 25 applicants Join to apply for the Senior Solutions Consultant role at Zendesk Get AI-powered advice on this job and more exclusive features. What you'll be doing The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our Sales Representatives and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite, online, and via telephone. Job Description What you'll be doing The Senior Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle. SC’s must be both sales focused and technically savvy. They must be successful selling to Enterprise and Mid Market executives, and convincing C-level and director level executives of the technical merits of the software solution. The SC will work, in conjunction with Sales, Marketing, and Product Managers, to be the technical bridge between our Sales Representatives and their prospects. The SC will take ownership of the prime technical relationship with our prospects to drive customer happiness by proactively managing and delivering technical information to our customers both onsite, online, and via telephone. What You Bring To The Role 5+ years of Mid Market/Enterprise software selling experience. Experience mapping RFI/RFP requirements to software solutions. Excellent interpersonal, communication, persuasion, presentation and writing skills. Call Center Experience is Desired (and a huge plus!) Experience scoping, managing and executing customer pilots and Proof of Concepts. Knowledge in web / scripting technologies, HTML, CSS, JavaScript and SaaS applications. Outstanding problem solving skills, including the ability to meet a business requirement with a technical solution. Outstanding solution scoping abilities, using our existing solution and influencing new product development. Must be willing to work in a fast paced startup environment with multiple roles. Bachelor’s degree or equivalent experience is a must; graduate degree is a plus. Must be willing to travel. Obvious passion and people skills Desired Skills Previous consulting experience implementing enterprise class software solutions. In-depth knowledge of Customer Service Software, ITSM, data warehousing, business intelligence. The US annualized OTE (On Target Earnings) range for this position is $151,000.00-$227,000.00 with a pay mix of 80/20 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. While this range reflects the minimum and maximum value for new hire salaries for the position across all US locations, the offer for the successful candidate for this position will be based on job related capabilities, applicable experience, and other factors such as work location. Please note that the compensation details listed in US role postings reflect the base salary only (or OTE for commissions based roles), and do not include bonus, benefits, or related incentives. The Intelligent Heart Of Customer Experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Consulting, Information Technology, and Sales Industries Software Development Referrals increase your chances of interviewing at Zendesk by 2x Sign in to set job alerts for “Senior Solutions Consultant” roles. Professional Services Solutions Consultant Washington, United States $148,000.00-$235,750.00 20 hours ago Seattle, WA $177,000.00-$221,000.00 1 week ago Washington, United States $114,632.00-$161,159.00 4 months ago Home, WA $104,100.00-$212,400.00 1 week ago Washington, United States $119,100.00-$220,500.00 4 hours ago UKG Pro WFM / Dimensions Solution Architect Salesforce Solutions Architect (Technical Solutions Engineer) Washington, United States $136,000.00-$201,200.00 1 week ago Consulting Field Solutions Architect - Cyber Resilience - West Region Seattle, WA $187,000.00-$299,000.00 1 week ago Washington, United States $153,000.00-$218,600.00 1 week ago Greater Seattle Area $165,000.00-$223,000.00 2 days ago Seattle, WA $141,000.03-$206,800.05 16 hours ago Technical Solutions Architect - Networking Seattle, WA $150,000.00-$200,000.00 1 week ago Cloud Solutions Architect – GCP & Data Focus (Seattle-Based) Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Director Clinical Pharmacy Sales and Client Services Seattle, WA $120,000.00-$138,000.00 1 day ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Zendesk
Class A Tow truck driver JobHeavy duty tow truck driver and regular tow truck driver. Must be able to work weekends and be reliable. Pay: 30% commisionPaid vacations and paid sick time.How to apply for this Driving JobFill out a Gary's Job Board application....
...leading player in the automotive parts industry, is seeking a Warehouse Order/Pickerto join their team. As a Warehouse order/picker, you... ...skills to perform calculations accurately. Commitment to work the full scheduled shift with flexibility for overtime. Prior...
...Job Description Job Description Exec is seeking experienced Leadership Coaches to join our team. As a Leadership Coach at Exec, you will have the opportunity to directly work with our corporate clients, helping them to accelerate their growth and reach their potential...
...insurance, employee stock purchase plan, employee assistance program, product discounts and free copy of TurboTax Live. As part of this... ...you are excited to interact with customers through video and audio tools in a professional, friendly, and confident manner. What...
...competitive pay scale ABOUT US We perform a wide range of airport support services globally on behalf of commercial airlines. Join... ...Lavatory and Water Agent. In the role of Aircraft Cleaner you will clean the interior of the aircraft. As a Lavatory and Water Agent,...