Job Description

Software User Experience Manual QE

Apple is where individual creativities gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something you'll add something. Imagine what you could do here! The Software User Experience Quality Team specializes in simulating our customer's software user experience across our most popular products. We do this to ensure we are shipping high-quality software that meets our customer's expectations. We perform functional and user-centric testing on iOS and macOS, with a focus on the overall customer experience of using our products. You will provide perspective and guidance on how it feels to use our products to help us deliver the best possible experiences. As a member of our fast-paced group in Software Quality, you will have the unique and rewarding opportunity to shape and improve the software that allows our products to delight and inspire millions of Apple's customers every day.

You'll join a dynamic and fast-paced team of functional testing engineers to ensure that our software meets the high-quality bar Apple is known for. Part of your responsibilities will include testing like a user while being vigilant about every issue that is encountered during a test pass. You will become extremely fine-tuned in assessing the impact of each bug on a customer's overall product experience. You will process results, draw important conclusions and present impactful data to our internal partners. You will gather user data telemetry and update existing user flows. You must be flexible and able to bounce between varied tasks efficiently. You must have a passion for exceptional user experience and a dedication to delivering the highest quality products for both our customers and our stakeholders.

Minimum Qualifications

• 3-5+ years relevant work experience working in manual software testing under high pressure situations
• BS in Computer Science or equivalent experience
• Advanced proficiency with iOS, macOS, watchOS, tvOS, or other operating systems
• Ability to investigate and debug difficult problems and independently work towards results
• Ability to file comprehensive and actionable bug reports

Preferred Qualifications

• Ability to independently lead initiatives
• Passion for delivering great user experiences to customers
• Creative thinker and strong problem solver with meticulous attention to detail
• Highly organized, creative, motivated, and passionate about achieving results
• Excellent written and verbal communication skills are a requirement due to the high level of interaction with engineering teams, management, and other organizations within Apple

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $96,200 and $187,500, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

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