Talent Learning and Capabilities Business Operations Analyst Job at CommonSpirit Health, Phoenix, AZ

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  • CommonSpirit Health
  • Phoenix, AZ

Job Description

Talent Learning and Capabilities Business Operations Analyst at CommonSpirit Health summary:

The Talent Learning and Capabilities Business Operations Analyst supports data-driven decision-making and operational excellence within the Talent, Learning & Capabilities function at a major nonprofit healthcare organization. Responsibilities include budget management, vendor coordination, project planning, and producing executive reports to streamline strategic initiatives. The role collaborates with cross-functional teams to optimize resource alignment, track key metrics, and enhance program effectiveness.

Where You'll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.
Job Summary and Responsibilities
Job Summary / Purpose
The Business & Operations Analyst plays a key role in supporting data-driven decision-making and operational excellence across the Talent, Learning & Capabilities (TLC) function. This role integrates budget oversight, vendor coordination, project planning, and executive reporting to ensure streamlined execution of strategic initiatives. As a collaborative partner to cross-functional teams, the analyst ensures resource alignment, tracks key performance metrics, and supports continuous improvement across core programs.
Key Responsibilities
Operational Planning & Budget Tracking
  • Monitor and manage budgets across TLC initiatives and workstreams.
  • Support resource forecasting, cost tracking, and alignment with operational goals.
  • Prepare regular updates, dashboards, and insights for TLC leaders and DRG.
Program Analytics & Strategic Insight
  • Conduct data analysis to inform project planning, scenario modeling, and ROI assessments.
  • Collaborate with People Insights to evaluate program performance and effectiveness.
  • Develop models and reports that highlight risks, gaps, and optimization opportunities.
Vendor & Workflow Coordination
  • Manage contract workflows, invoice tracking, and vendor documentation.
  • Partner with Legal and Finance to ensure timely processing and compliance.
  • Contribute to vendor negotiations, pricing reviews, and performance tracking.
Cross-Functional Integration
  • Align financial and operational plans with project timelines and workforce capacity.
  • Support funding proposals and reporting for internal and external stakeholders.
  • Ensure processes are auditable and meet internal standards for accountability.
Executive Reporting & Decision Support
  • Develop clear, actionable reports and materials for senior leaders.
  • Translate complex data into insights that support strategy and resource decisions.
  • Contribute to presentations for ELT, Board, and enterprise-wide communications.
Job Requirements
Minimum Qualifications
Required Education and Experience
Bachelor's degree in Business, Operations, or a related field
5-7 years of experience in business analysis, financial operations, or project support
Strong analytical skills with the ability to interpret and communicate data; Proficiency in Google Sheets, Excel, and data reporting tools (e.g., Tableau, Anaplan), Excellent communication and collaboration skills across functional areas
Required Licensure and Certifications
Preferred: Experience in healthcare, nonprofit, or large matrixed organizations; Familiarity with contracts, procurement, or grant administration, Knowledge of operational workflows within HR, learning, or workforce development
Required Minimum Knowledge, Skills, Abilities and Training
5 years of experience in relevant work

Keywords:

business operations analysis, budget tracking, vendor coordination, project planning, data analysis, executive reporting, healthcare operations, strategic initiatives, performance metrics, cross-functional collaboration

Job Tags

Contract work, Work from home,

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