Job Description

Role Summary:
We're looking for a Spanish-speaking Trust & Safety professional with strong familiarity in the Latin American digital ecosystem. This is a foundational hire-someone ready to roll up their sleeves and help us build from the ground up.
As our first T&S team member focused on LATAM, you'll operate as both a strategist and an executor: reviewing video content, shaping regional policy, training moderators, and helping scale vendor operations. You should be comfortable toggling between high-level thinking and daily moderation work-someone who can see the forest and the trees.
This is a generalist role with the potential to grow into regional leadership. You'll be setting the tone and structure for how we keep users safe and compliant across Latin America.​K

ey Responsibilities:M
oderation & EnforcementC

• onduct and scale video content reviews in Spanish using industry standard safety policiesI
• dentify and escalate high-risk content, including child safety, graphic violence, and local cultural risks.P

olicy & LocalizationL

• ocalize existing content moderation policies for LATAM-specific legal, cultural, and linguistic contexts.P
• rovide feedback on enforcement thresholds for sensitive categories (e.g., nudity, grooming, self-harm).V

endor & Training SupportH

• elp identify and evaluate Spanish-speaking vendor partners (BPOs).A
• ssist in onboarding and training vendor moderators to ensure consistency and quality.L
• ead Spanish-language training modules and quality review standards.O

perational ReadinessA

• ct as the go-to regional lead for Trust & Safety needs in LATAM.C
• ollaborate with Product, Legal, and Data teams to operationalize appeals, enforcement messaging, and escalation processes in Spanish.T
• rack regional moderation performance and flag policy gaps or inefficiencies.Q

ualifications:N

• ative or fluent Spanish speaker with strong English proficiency.2
• -4+ years experience in Trust & Safety, content moderation, or online safety-preferably with a focus on Latin American markets.E
• xperience working with moderation vendors, BPOs, or outsourcing partners is a plus.C
• omfortable with fast-paced, high-ambiguity startup environments.P

referred Skills:P

• rior experience scaling Trust & Safety operations or launching a new region.K
• nowledge of risk mitigation strategies, appeals workflows, or quality review frameworks.S
• trong written communication skills in both Spanish and English.F
• amiliarity with LATAM data privacy laws, platform liability frameworks (e.g., Brazil's Marco Civil), and regional child safety risks.D

etermining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law, Vaco believes that the following salary range reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure: [$35-$38/hr]. The individual may also be eligible for discretionary bonuses.D
esired Skills and ExperienceQ

ualifications:
- Native or fluent Spanish speaker with strong English proficiency.
- 2-4+ years experience in Trust & Safety, content moderation, or online safety-preferably with a focus on Latin American markets.
- Experience working with moderation vendors, BPOs, or outsourcing partners is a plus.
- Comfortable with fast-paced, high-ambiguity startup environments.

Preferred Skills:
- Prior experience scaling Trust & Safety operations or launching a new region.
- Knowledge of risk mitigation strategies, appeals workflows, or quality review frameworks.
- Strong written communication skills in both Spanish and English.
- Familiarity with LATAM data privacy laws, platform liability frameworks (e.g., Brazil's Marco Civil), and regional child safety risks.

Job Tags

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