Job Description

*Position will be a contract to perm for the right candidate*

Position Summary:

The Accounts Receivable Specialist is responsible for facilitating the timely and accurate issuance of customer invoicing, payment collection, and account reconciliation efforts. This position plays an essential role in helping to minimize financial loss and will work cross-functional to ensure customer transactions are completed with a high degree of accuracy, timeliness, and focus on quality service.

Duties & Responsibilities:

• Ensure that customers are receiving invoices and required documentation for payment timely.
• Collaborate with cross-functional teams to ensure all accounting requirements are adhered to in accordance with established commercial contracts and internal policies and procedures.
• Proactively monitor assigned customers aging and coordinate with customer accounts payable to ensure timely payments.
• Escalate outstanding receivables as necessary with appropriate tact to resolve invoicing and/or payment issues.
• Process RMAs and credit memos.
• Assist and participate in the identification of process improvements.
• Coordinate with Accounting and AP on the completion of contras and customer refunds.
• Assist in the conversion of check customers to ACH payments.
• Provide weekly detailed reporting on customer AR aging and related collection efforts.
• Obtain payment support to assist in timely and accurate application.
• Complete monthly reconciliations and review of customers aging for doubtful accounts.
• Maintain effective working relationships with internal and external customers.
• Research, resolve, and respond to AR inquires.
• Assist in providing necessary documentation during annual audits.
• Support General Accounting Team as needed.
• Perform other assigned tasks by the Financial Operations Manager and Controller.

Required Qualifications:

• 4+ years of relevant experience in a similar role.
• High degree of attention to quality.
• Ability to prioritize and work in a fast-paced, high-volume work environment.
• Ability to problem solve and make decisions.
• Working effectively in a team-oriented environment.
• Proactive, can-do attitude with strong time management and organizational skills.
• Able to see and understand “the big picture”.
• Strong analytical capabilities including familiarity with Excel report creation and maintenance.
• Autonomous, pro-active, and results focused.
• Ability to work cohesively within a multi-disciplinary team and collaboratively cross-departmentally.
• Possesses great Business acumen.
• Flexibility to work non-standard hours to meet critical deadlines.
• Strong written and verbal communication skills.
• Able to thrive in a rapidly changing environment while maintaining priorities and meeting deadlines.

Preferred Qualifications:

• Associate or bachelor’s degree in accounting or business administration and 3 years of relevant experience.
• Automation experience a plus.
• Quantum experience a plus.

Travel:

• None required.

Language:

• Ability to read, write, speak, and understand English.

Physical Demands:

• Work Environment: 100% office.
• Must be able to lift up to 30 lbs. on occasions.

Working Conditions:

• Regularly spend long hours sitting and using office equipment and computers.
• Regularly spend long hours in intense concentration reviewing and entering financial information into a computer.
• Flexibility to work non-standard hours to meet critical deadlines.

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